Position Summary:
Final determination of visual acceptance at all stages of the operation for Ceramics Group. The primary role of this position is to resolve disputes, conduct training, and ensure acceptable performance of visual inspectors through the full understanding of customer and internal requirements and historical interpretations.
Essential functions:
Interpret and adhere to customer flow downs, QEI’s, and relevant internal procedures.
Provide general visual inspection assistance and training to other departments, facilities, and business units as required.
Provide feedback Quality, Engineering, and Operations when quality issues and/or concerns arise.
Maintain accurate records of auditing activities and personnel performance.
Ability to work upon request in area/location deemed necessary by management (internal or external finishing houses, various business units, Merida, etc.).
Willingness and ability to learn and perform previous tasks and new assignments.
Ability to use blue dye, patch materials, and various tools.
Maintain confidential employee information regarding employee performance.
Conduct audits and other activities needed to support shipments as needed.
Identify, communicate, and address documentation concerns or other procedural related issues.
Ensure COC’s are being completed properly and issued for shipments.
Resolve issues to ensure the integrity of mix lots, job numbers, trials, and/or concessions/deviations through shipment.
Work with shipping and layout teams to keep work organized and ensure all inspections and tests are completed as required.
Supervise team of auditors, developing daily plans and managing work assignments, vacations, ADP, disciplinary actions, coaching, and other standard supervisor duties.
Required Skills:
Must be detail oriented and well organized.
Ability to work in a high paced, cross-functional team.
Must be self-directed to accomplish the team goals with minimum supervision.
Must have good interpersonal skills for daily interactions with direct reports (auditors) as well as customers, suppliers, internal employees, and the quality team.
Open to working overtime to support shipping and finishing schedules.
Willing to travel as needed to Merida and/or Sanford to conduct training, resolve issues, or as needed to support development.
Experience & Education
Experience with visual inspection and/or finishing of cores
Demonstrated accuracy, repeatability, and efficiency when conducting visual audits and other inspections, tests, and related activities.
Demonstrated ability to read and interpret customer